In this scenario, you will learn to resolve a dispute that has occurred due to an order not properly processed. The scenario is as follows: Last time B ordered two hundred and fifty boxes of wasabi chocolate cookies from A at an expo, so A sent the order as soon as possible, but A has […]

Location: At the expoRole A is a sales representative of a food company, watching over his company’s product booth. At this time, B, who is attending the trade fair, is walking towards A’s booth. A’s exhibition booth is full of product catalogs, samples and physical products for tasting and buying. Lesson Objectives Learn how to […]

You are visiting the office of an old acquaintance who is now a manager at a reputable company. Although you have not met for a long time, you decided to give a visit in hope to stay connected. Lesson Objectives Learn how to utilize set formal expressions in situations where you meet an old acquaintance […]

You happen to meet a high-level person from a reputable company at a coffee shop near the expo you are attending for your company. You know this person by reputation but the two of you have not previously met. You try to approach this person respectfully. Lesson Objectives Learn how to greet someone of higher […]